Job Description
The Manager Operations is
responsible for ensuring the smooth and efficient day-to-day functioning of all
hospital services by coordinating clinical, administrative, and support
departments. The role includes managing patient flow, staffing, facilities, and
resources; implementing operational policies and SOPs; ensuring quality,
safety, and regulatory compliance; addressing patient experience and
complaints; controlling operational costs; overseeing support services such as
housekeeping, security, and maintenance; managing risks and emergencies; and
preparing operational reports to support hospital leadership in delivering
safe, high-quality patient care.