Job Description
- CCTV Operator is responsible while at duty to identify visitors near lifts and ask for appropriate documents (entrance + exit) and guard against theft and maintain security at assigned location.
- CCTV Operator is responsible to issue visitor passes and maintain all records in accordance with security system and present month end data of # of in-coming visitors.
- Responsible while on duty to detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas and monitor entrance of campus property through CCTV surveillance.
- CCTV Operator is responsible (prior to starting his / her shift) to examine all functional CCTV cameras to ensure their working condition, picture clarity, recording system devices etc.
- CCTV Operator is responsible to notify malfunctioning CCTV camera / out of order or missing image to HI technical representative and record complain date / time / camera # & location including follow up corrective action.
- Responsible to carry out hourly inspection of security systems e.g. functioning of CCTV equipment to ensure that they are still in perfect working condition. The assigned CCTV / TIH security staff to ensure that un-authorized individual is not permitted in the CCTV monitoring area. Non-compliance of CCTV confidentiality may lead to disciplinary action or termination.
- Responsible (when assigned as CCTV Operator) to detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas and monitor entrance of campus property through CCTV surveillance.
- CCTV Operator is responsible to strictly maintain confidentiality of system recording while at work and not permitted to make any un-authorized DVD copy. Breach of confidentiality a strict disciplinary action will be taken including employment termination.
- The CCTV Operator may prepare specific episode DVD for official use as per written approval from SMA.
- The CCTV Operator is responsible to detect via CCTV monitoring of TIH Guards + Outsource Guards (those are directly under CCTV coverage), if detected through CCTV, noted, or caught taking bribes red handed, accepting personal gifts, demanding money from patient family for jumping CC – Filter clinic queue, selling filter clinic tokens on cash or assisting / inviting outsiders to sell tokens or steel institution assets, involved in immoral activities, working under alcohol influence, smoking “Churs”, possession of prohibited substance, chewing pan – “Ghatka” a strict disciplinary action will be taken, leading to employment termination including handing over to local police (depending on severity of offense).
- Responsible to answer fire alarms at assigned location and investigate disturbances and inform security on duty supervisor via wireless system / telephone / cell calls.
- Responsible to monitor and authorize entrance and departure of employees, visitors, patient families, patients and other persons in accordance with hospital applicable rules & regulations. (As & when assigned in security duties)
- Responsible to record reports in the departmental system (as & when assigned by duty supervisor) of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
- Responsible to alert / call TIH fire unit / on duty security supervisor in cases of emergency, such as fire or presence of unauthorized persons.
- Responsible to attend & answer telephone calls / walkie -talkie to take messages, answer questions, and provide information during duty assignments in accordance with deployment schedule and respond to alarms and calls of distress.
- Responsible to assist security team and collectively warn persons of rule infractions or violations, and apprehend or evict violators from campus premises, using force when necessary under direction from security supervisor / TL / AM and security Manager. The on-duty guards are not permitted to misbehave with any person and to maintain his / her politeness while on duty. (As & when assigned in security duties)
- Responsible to use walkie-talkies (if provided), and cell phones to stay in contact with security supervisory staff while on duty location. No vulgar language is permitted during on air messages.
- Responsible to Prevent passage of prohibited articles (in-accordance with hospital rules & regulations) into campus restricted areas.
- Responsible to assist / check purses, pockets, and bags for suspicious items as and when directed by safety & security management. (As & when assigned in security duties)
- Responsible to comply campus safety & security system rules/SOP’s.
- Responsible to inspect windows and doors to ensure locks are in place and working during assigned shifts.
- Responsible to maintain orderliness / acceptable personal appearance within the premises that he / she is safeguarding while on duty.
- Responsible to make his / her presence visible while at work. He / she is expected to report to duty post properly kitted / uniform and he/she must patrol the work area to make his / her presence known so as to serve as a deterrent to criminals at campus facility.
- Responsible to welcome visitors entering the Hospital premises, as well as guarding the entrance / exit of the campus premises and screen visitors in accordance with applicable hospital rules / regulations. Fighting with TIH staff, fellow colleagues, visitors, patients, patient’s family may lead to strict disciplinary action or termination. (As & when assigned in security duties)
- CCTV Operator is responsible to ensure that campus parking (Vehicle + Motorbikes) is strictly monitored while at duty and unusual occurrence is immediately communicated to security control or duty supervisor.
- CCTV Operator / TIH Guards are to ensure that prior to leaving their assigned duty a proper handing over to duty supervisor / shift duty guard is completed.
- The TIH CCTV / Guards are responsible to undertake special assignments as directed by security management / security supervisor e.g. cash escort, VVIP protocol & security protection, respond to all sort of campus emergences, including any other task assigned by immediate security supervisor.
- All TIH security staff is responsible to take approval of leave prior to report absent from duty. Un-authorized leave will be treated “absent” and disciplinary action will be taken.
- Leaving assigned security location without supervisory / management permission or swapping shift - location with other staff without supervisory approval is serious offense and strict disciplinary action may be taken.
- Responsible to use walkie-talkies (if provided), and cell phones to stay in contact with security supervisory staff while on duty location. No vulgar language is permitted during on air messages.
- Responsible to Prevent passage of prohibited articles (in-accordance with hospital rules & regulations) into campus restricted areas.
- Responsible to assist / check purses, pockets, and bags for suspicious items as and when directed by safety & security management. (As & when assigned in security duties)
- Responsible to comply campus safety & security system rules/SOP’s.
- Responsible to inspect windows and doors to ensure locks are in place and working during assigned shifts.
- Responsible to maintain orderliness / acceptable personal appearance within the premises that he / she is safeguarding while on duty.
- Responsible to make his / her presence visible while at work. He / she is expected to report to duty post properly kitted / uniform and he/she must patrol the work area to make his / her presence known so as to serve as a deterrent to criminals at campus facility.
- Responsible to welcome visitors entering the Hospital premises, as well as guarding the entrance / exit of the campus premises and screen visitors in accordance with applicable hospital rules / regulations. Fighting with TIH staff, fellow colleagues, visitors, patients, patient’s family may lead to strict disciplinary action or termination. (As & when assigned in security duties)
- CCTV Operator is responsible to ensure that campus parking (Vehicle + Motorbikes) is strictly monitored while at duty and unusual occurrence is immediately communicated to security control or duty supervisor.
- CCTV Operator / TIH Guards are to ensure that prior to leaving their assigned duty a proper handing over to duty supervisor / shift duty guard is completed.
- The TIH CCTV / Guards are responsible to undertake special assignments as directed by security management / security supervisor e.g. cash escort, VVIP protocol & security protection, respond to all sort of campus emergences, including any other task assigned by immediate security supervisor.
- All TIH security staff is responsible to take approval of leave prior to report absent from duty. Un-authorized leave will be treated “absent” and disciplinary action will be taken.
- Leaving assigned security location without supervisory / management permission or swapping shift - location with other staff without supervisory approval is serious offense and strict disciplinary action may be taken.
Note: “Indus Hospital & Health Network is an employer that does not tolerate Sexual Exploitation and Abuse. All potential candidates will be subjected to rigorous background checks and controls.”